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Age*
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  50 years old & above
 
Which of the following SOS service(s) did you use?*
  Telephone hotline
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  Counselling (face-to-face)
  Healing Bridge support group
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If you had called the hotline, how easy was it to get through?*
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  Very difficult (more than 10 attempts)
  Did not get through
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Others: (please specify)
 
If you had called the hotline and had problems getting through, could you tell us the date and time you tried?
Date :  
Time :  
 
On a scale of 1 to 10, how would you rate the support you received from SOS?*
(1 – Not helpful at all; 10 – very helpful)
 
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